Lunafibre - Service Outage - Bon Esperance – Incident details

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Service Outage - Bon Esperance

ResolvedPartial outage4 hours 31 minutes

Affected

FibreGeeks

Partial outage from 7:52 AM to 12:23 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The backhaul provider have repaired the damaged fibre, we are monitoring alongside Fibregeeks to ensure the link remains stable.

  • UpdateUTC

    The backhaul provider has identified a fibre break, ETA of repairs 15:30.

  • IdentifiedUTC

    The fault has been identified, backhaul provider to resolve the issue. No ETR as of yet.

  • InvestigatingUTC

    We are currently investigating the outage alongside Fibregeeks