Lunafibre - Service Outage - Bon Esperance – Incident details

All systems operational

Service Outage - Bon Esperance

Resolved
Partial outage
Started about 1 month agoLasted 4 hours 31 minutes

Affected

FibreGeeks

Partial outage from 7:52 AM to 12:23 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The backhaul provider have repaired the damaged fibre, we are monitoring alongside Fibregeeks to ensure the link remains stable.

  • Update
    UTC
    Update

    The backhaul provider has identified a fibre break, ETA of repairs 15:30.

  • Identified
    UTC
    Identified

    The fault has been identified, backhaul provider to resolve the issue. No ETR as of yet.

  • Investigating
    UTC
    Investigating

    We are currently investigating the outage alongside Fibregeeks